Help:Contracts
From Navigates Help
This help page will guide you through the process of creating contracts. The procedure consists of four required steps: Entering General information, Entering Rights, Submitting the Contract and Clearing Messages, and Executing the Contract.
Contents |
[edit] Step 1: Enter General Information
- Select Customer Activities -> Contracts -> Contract. You will be directed to the Contract screen.
- Click
at the top of the screen. A blank contract form will come up. (Fig. 1.1) You also have an option of copying an existing contract. To do so, retrieve the contract you wish to copy, click
and proceed with updating the fields, as necessary.
- Enter the following required information (when available, you may click on the ellipsis to bring up the lookup fields):
- Service Requester (name of the customer associated with the contract).
- Service (type of service that the contract covers).
- Begin Date (begin date for the contract).
- End Date (end date for the contract).
- Requested by Name (customer contact name).
- Requested by Phone (contract phone number).
- Click
to save your contract. The systems will assign a unique identifier, also known as Contract Number (displayed in the Svc Req K field).(Fig. 1.2)
[edit] Step 2: Enter Rights
The Rights Input screen will change depending on the service you have selected. Please refer to the appropriate instructions when entering rights.
When you are done entering rights for your contract, select Screen Function >> RunRightsConfigurator.
[edit] FTS | |
|---|---|
| Input Type: Contract Information Expanded (Fig. 2.1) | |
Input Type: Point (Fig. 2.2)
| |
[edit] FSS | |
| Input Type: Contract Information Storage (Fig. 2.3) | |
| Input Type: Inventory FSS (Fig. 2.4) | |
[edit] IPP | |
| Input Type: Contract Information (Fig. 2.5) | |
Input Type: Point Interruptible (Fig. 2.6)
| |
[edit] ITS | |
| Input Type: Contract Information (Fig. 2.7) | |
[edit] PAL | |
| Input Type: Contract Information PAL (Fig. 2.8) | |
[edit] GTS | |
| Input Type: Inventory GTS (Fig. 2.9) | |
| Input Type: Contract Information GTS (Fig. 2.9) | |
Input Type: Point (Fig. 2.10)
| |
[edit] NTS | |
| Input Type: Contract Information Expanded (Fig. 2.11) | |
Input Type: Point (Fig. 2.12)
| |
[edit] SIT | |
| Input Type: Contract Information Conforming (Fig. 2.13) | |
| Input Type: Inventory SIT (Fig. 2.14) | |
[edit] SST | |
Input Type: Contract Information Expanded (Fig. 2.15)
| |
Input Type: Point (Fig. 2.16)
| |
[edit] Step 3: Submit
Select Screen Functions -> Submit Contract in order to submit contract. Note that after you do so, you will not be able to change General Information or Rights through the contract screen. Such updates will be permitted only through the Amendment process.
After the contract is submitted, you will see a confirmation message at the bottom of the screen.
If the message states that Contract Submission was successful, you may proceed to Executing the contract in step 4 (Fig. 3.1).
If the message states that Contract Submission was successful but has warnings, you will need to clear the messages before proceeding with execution (Fig. 3.2).
If the message states that contract Submission failed, you will need to correct the errors before re-submitting the contract (Fig. 3.3).
[edit] Warning Messages
Switch to the Messages tab to view warning messages. While the cause did not prevent you from submitting the contract, you must acknowledge the presence of the issue by checking the Cleared checkbox before you can execute the contract (Fig. 3.4). Save when done.
[edit] Error Messages
If the contract submission failed, you can review the reason(s) on the Messages tab. You will have to address the issues marked as Error before you can re-submit the contract. Clearing the messages by checking the Cleared checkbox will not make the problem go away.
Below is the list of common error messages and solutions.
| Error Message | Cause | Solution |
|---|---|---|
| Multiple errors related to points & quantities | RightConfigurator was not run | Select Screen Functions -> RunRightsConfigurator |
| Execution error in workflow Submissions Validations | RightConfigurator was not run | Select Screen Functions -> RunRightsConfigurator |
| There must be at least one primary receipt and delivery point | Either receipt or delivery point is missing, or both | Enter the proper point pair on the Rights Input screen |
| Contract quantity right must exist | Contract quantity was not specified | Enter the contract quantity on the Rights Input screen |
| The first quantity begin date must equal to agreement primary term begin date | Contract quantity Eff Beg Dt is not the same as the contract Begin Date | Either change the contract begin date on the Main Tab or the quantity Eff Begin Date on the Rights Input screen so that the two match |
| Contract quantities must span entire contract period | Contract quantity dates do not match the contract dates | Update either pair so that they match |
| Service Requester is not valid for the period | BA either expired or is not associated with the asset | Update the expiration date on the Data Administration >> Business Associate screen or add a proper Asset/BA relationship |
| The contacts for the GM role do not span the entire agreement period | General Mailing contact missing or does not cover the entire duration of contract | Add the contact or update the dates of an existing GM contact either on the External Contacts screen or on the Data Administration >> Contacts screen |
| The contacts for the B1 role do not span the entire agreement period | Billing-1 contact missing or does not cover the entire duration of contract | Add the contact or update the dates of an existing B1 contact either on the External Contacts screen or on the Data Administration >> Contacts screen |
| NOTE: If you change anything on the Rights Input screen, you MUST re-run RightsConfigurator. |
[edit] Step 4: Execute
Complete the following steps to execute the contract.
- Switch to the Approval tab.
- Change the status of each approval from Not Yet Reviewed to Approved.
- Click
.
- Repeat the change of status for all entries in the list. When you are done, the Status fields will turn gray and the contract status will change to Executed.
[edit] Step 5: Additional Screens
There are several screens available for entering additional information related to the contract. These screens are optional and may be filled out for a contract in any status other than Terminated or Withdrawn.
| Screen | Function | Usage Instructions | Screenshot |
|---|---|---|---|
[edit] Additional Info | Allows you to update information about the contract usage and ownership. | Update data as needed for the fields located in the upper part of the screen or click the [New] button at the top of Service Requester History or Contract Use Type to update the matrices. Save. | |
[edit] Related Contract | Allows you to create relationships between contracts. | Click the [New] button at the top of the Forward Relationships matrix, fill out required fields and save. | |
[edit] Agency | Allows you to add a contract agent. | Click the [New] button, fill out required fields and save. | |
[edit] Internal Contacts | Allows you to add internal contacts. | Click the [New] button, fill out required fields and save. | |
[edit] External Contacts | Allows you to add external contacts. Note that each contract has to have Billing-1 and General Mailing contacts before it can be submitted. | Click the [New] button, fill out required fields, or update an existing record. Save. | |
[edit] Contract Footnotes | Allows you to add contract footnotes. | Click the [New] button, enter footnote in the Comment Text field and save. | |
[edit] Customer Service Comments | Allows you to add contract comments. | Click the [New] button, specify comment visibility, enter comment in the Comment Text field and save. | |
[edit] Price Inputs | Allows you to add price discounts to certain services. | Click the [New] button at the top of the appropriate matrix and specify your discounts, then save. Select Screen Functions -> RunPriceConfigurator when finished. | |
[edit] Price Comments | Allows you to add contract pricing comments. | Click the [New] button, specify comment visibility, enter comment in the Comment Text field and save. |
[edit] Withdraw Contract
Select Screen Functions -> Withdraw Contract in order to withdraw contract. You will not be able to undo this action.
